Limited Warranty

Decibel Defense Lifetime Warranty

We stand behind every product we make with a straightforward, common-sense warranty.

What You Should Know Up Front

We provide a one-time replacement of earmuffs or earmuff parts at no charge.
Customers are responsible for all shipping costs, and we do not reimburse shipping expenses.
After the one-time replacement has been used, additional replacements or parts will require purchase.
Applies to customers in the United States only.

Warranty Coverage

This Limited Warranty applies only to physical products purchased from Decibel Defense and covers defects in materials or workmanship under normal use.

What We Offer

During the lifetime warranty period, we will repair or replace defective products or components at no charge (one-time replacement per customer) using new or refurbished parts.

Exclusions

This warranty does not cover:

Normal wear and tear (including ear cushion wear over time)
Damage from improper use, negligence, or unauthorized modifications
Loss, theft, or damage from natural disasters
Improper maintenance or external conditions
Shipping costs associated with warranty claims

How to Request Warranty Service

Email us at contact@decibeldefense.com to report the issue
Provide photos of the damage (required for replacement)
- If photos cannot be provided, the item may be mailed at the customer’s expense
Include your Order ID from Amazon or our website

Shipping Information

Decibel Defense
P.O. Box 16081
Long Beach, CA 90806

Consumer Rights

Some states do not allow limitations on warranties, so certain exclusions may not apply. This warranty gives you specific legal rights, and you may have others depending on your state.

Decibel Defense reserves the right to modify this warranty at any time without notice.

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